Lifeline

Telephone and/or internet services are considered necessities for daily modern life, yet the cost of maintaining such services may be prohibitively expensive for low-income consumers. Under Congressional mandate, the Federal Communication Commission’s (FCC) Federal Universal Service Fund includes Low-Income Program discounts on telephone and internet services to qualifying consumers. Our Company participates in this program to ensure that reliable, high-speed internet is accessible to all. To learn more about lifeline and how it may be able to help you click here or contact us.

How do I know if I am eligible?

Applicants need to certify their eligibility to receive the program’s benefits by proving participation in any of the following programs:

• Veterans & Survivors Pension Benefit

• Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)

• Medicaid

• Supplemental Security Income (SSI)

• Wisconsin Works (W2)

• Badger Care

• Wisconsin Homestead Tax Credit (Schedule H)

• Federal Public Housing Assistance (FPHA)

• Income at or below 135% of Federal Poverty Level

You can find out if you are eligible for the Lifeline program by following this link: Home – National Verifier.

I've confirmed that I am eligible, how do I apply?

Applicants who have confirmed their eligibility should complete the Information Release Authorization Form which is available from our business office, simply call 608-489-3230 to have the form forwarded to you. Application information is then verified with the necessary government agency. Additional documentation from the customer may be requested depending on the application. Once verified, the program’s monthly discount rate is applied on a residential telephone and/or internet account (one per household).